First Responders Social Network Requirements Methodology

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Abstract:

First Responders, including Emergency Medical Personnel, Firefighters, and Police Officers, have active online communities on Social Media websites. This project studies ways we can leverage Social Media sites to gather requirements for active First Responders and to identify stakeholders within those First Responder communities.

This poster describes progress towards a "Requirements Gathering Toolbox" with components to faciliate passive and active monitoring of social networks. In the case of passive monitoring, we:

  • Gather data from social media channels and analyze to discover important people and topics of discussion.
  • Useful for identifying candidates for active monitoring techniques.
  • Visualization tools enable at-a-glance summary of the atmosphere of community interactions.

In the case of active monitoring, we:

  • Engage known stakeholders directly in order to gather more information.
  • Interviews and surveys can be conducted both online and offline.
  • May reveal additional channels to monitor passively.

History

DateCreated ByLink
March 24, 2013
20:35:12
John S. EricksonDownload

Related Projects:

First Responders logoFirst Responders Requirements Metholodology (FirstResponders)
Principal Investigator: Deborah L. McGuinness
Co Investigator: John S. Erickson
Description: The purpose of this project is to design and prototype a requirements-gathering methodology driven by the first responders community. The methodology will include examining the current state of collecting and synthesizing responder requirements, assessing the effectiveness of that process, evaluating existing candidate platforms for use within this community, and producing a roadmap that can be used by NIST and others to achieve a solution enabling the responder community to more effectively dialogue with key stakeholders. A prototype implementation of the methodology will be developed using the roadmap and will be available for testing and evaluation and requirements gathering.

Related Research Areas:

Web Science
Lead Professor: Jim Hendler, Deborah L. McGuinness
Description: Web Science is the study of the World Wide Web and its impact on both society and technology, positioning the Web as an object of scientific study unto itself. Web Science recognizes the Web as a transformational, disruptive technology; its practitioners study the Web, its components, facets and characteristics. Ultimately, Web Science is about understanding the Web and anticipating how it might evolve in the future.
Concepts: Semantic Web