I've Forgotten my password

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So ... you've come back to the TW Website, but have forgotten your password. And now you want to know how to recover your password?

If you've also forgotten your username, go to this help page.

  • On any page on the TW Website, on the left under Search, you'll see User login.
  • Under where you would enter your username and password, click on "Request new password"
  • On this page, enter your username or email address and click "E-mail new password"
  • You should receive an email with a link to the web site, click on that link
  • You'll be taken to a page where you'll be able to create a new password.
  • Most importantly, remember your password this time