I Don't see the black navigation bar at the top of the screen

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You're logged in to the TW Website, and you should be able to create content. You should see a black navigation bar at the top of the screen with a menu to "Create content". This dropdown menu list displays the content types that you can create, i.e. the kinds of pages you can create.

If you can't see this navigation bar, then there are two possibilities.

  1. You aren't really logged in.
    1. Refresh your page and make sure you're logged in.
    2. User login is on the left side of the screen
  2. The permissions for your username have not been set up correctly
    1. Please send an email to the TW Website Administrator with your username, real name, and email address, and what projects you are working on. We'll verify your identity and give you all the permissions you should have, including that black navigation bar at the top of the screen.
  3. Your browser is confused.
    1. Sometimes you might be logged-in, have access to TWC internal pages but still not see the internal menu or have it disappear. One proven workaround is to restart your browser (Chrome). You might also try logging out and logging in again.