Technical Report: Requirements Gathering through First Responder Social Network Analysis

In this report we present our work on applying social network analysis to the problem of enabling and supporting a requirements gathering methodology for stakeholder communities active in social media. We describe the design and prototype of a methodology optimized for the first responders community, based on a dashboard or set of online tools for interacting with the results of focused social network analysis. Our objective is to create a repeatable set of methods that can be applied to online first responder communities to carry out stages of the requirements gathering process. We are currently developing and refining a set of software tools to support these methods.

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