Using Characters to Engage and Teach Novice Web Users: A Case Study

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\begin{bibtex} @inproceedings{DBLP:conf/www/Berman01, title={Using Characters to Engage and Teach Novice Web Users: A Case Study}, year={2001}, booktitle={WWW Posters}, ee={http://www10.org/cdrom/posters/1068.pdf}, url={http://www.informatik.uni-trier.de/~ley/db/conf/www/www2001p.html#Berman01}, author={Andrea H. Berman} }\end{bibtex}

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