KSL-94-28 + redirect page
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities + Has identifier
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities + Ksl tr id
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities + Number
| A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities |
Bibtype
techreport
Has publishing details
November,1994
Has title
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities
Has where published
KSL-94-28
Has year
1994
Title
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities
Year
1994
Abstract
The use of electronic mail is increasing a … The use of electronic mail is increasing among both physicians and patients,though there is limited information in the literature about how patients might use e-mail to communicate with their physician. In our faculty internal medicine clinic, we have studied attitudes toward and access to e-mail among patients. A survey of 444 patients in our clinic showed a total of 46% of patients in the clinic have access to electronic mail, and 89% of those with electronic mail, had access through their workplace. Fifty-one percent would use electronic mail all or most of the time to communicate with the clinic, if e-mail was available, and many of the communications that currently take place by phone, could be replaced by e-mail. Barriers to use include privacy of electronic mail among patients that have access to e-mail in the workplace ,choosing the appropriate tasks for e-mail, and methods for efficiently triaging electronic messages in the physician's clinic. ronic messages in the physician's clinic.
Note
Updated November 1994.
Address
Stanford, CA, USA +
Author
Douglas B. Fridsma and Paul Ford and Russ B. Altman +
Has author
Douglas B. Fridsma and Paul Ford and Russ B. Altman +
Has identifier
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities +
Institution
Knowledge Systems, AI Laboratory +
Ksl tr id
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities +
Month
November +
Number
A Survey of Patient Access to Electronic Mail: Attitudes, Barriers, and Opportunities +
Process note
NO +
Categories KSL Technical Report +, Publication +, Technical Report +
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