A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic

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KSL-92-52 +  redirect page

A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic +  Has identifier

A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic +  Ksl tr id

A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic +  Number

A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic

Bibtype  techreport

Has publishing details  1992

Has title  A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic

Has where published  KSL-92-52

Has year  1992

Title  A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic

Year  1992

Abstract  This study describes the complexity of the This study describes the complexity of the telephone-triage task in a community-based AIDS clinic. We identify deficiencies related to the data management for and documentation of the telephone-triage encounter, including inaccessibility of the medical record and failure to document required data elements. Our needs analysis suggest five design criteria for a computer-based system that assists nurses with the telephone-triage task: (1) online accessibility of the medical record, (2) ability to move among modules of the medical record and the triage-encounter module, (3) ease of data entry, (4) compliance with standards for documentation, and (5) notification of the primary-care physician in an appropriate and timely manner. ician in an appropriate and timely manner.

Author  Suzanne Backen Henry and J. G. Schreiner and David Borchelt and Mark A. Musen +

Has author  Suzanne Backen Henry and J. G. Schreiner and David Borchelt and Mark A. Musen +

Has identifier  A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic +

Institution  Knowledge Systems, AI Laboratory +

Ksl tr id  A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic +

Number  A Needs Analysis for Computer-Based Telephone Triage in a Community AIDS Clinic +

Process note  YES +

Categories  KSL Technical Report +, Publication +, Technical Report +

 

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