Quality of service for workflows and web service processes

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\begin{bibtex} @article{DBLP:journals/ws/CardosoSMAK04, title={Quality of service for workflows and web service processes}, pages={281-308}, year={2004}, volume={1}, journal={J. Web Sem.}, number={3}, ee={http://dx.doi.org/10.1016/j.websem.2004.03.001}, url={http://www.informatik.uni-trier.de/~ley/db/journals/ws/ws1.html#CardosoSMAK04}, author={Jorge Cardoso and Amit P. Sheth and John A. Miller and Jonathan Arnold and Krys Kochut} }\end{bibtex}