Customer satisfaction and service system based on Motive - Hygiene theory

From Tetherless World Wiki

Jump to: navigation, search

\begin{bibtex} @inproceedings{DBLP:conf/ACMicec/MaQ05, 

 author    = {Li Ma and
              Shanhong Qi},
 title     = {Customer satisfaction and service system based on Motive
              - Hygiene theory},
 booktitle = {ICEC},
 year      = {2005},
 pages     = {860-863},
 ee        = {http://doi.acm.org/10.1145/1089551.1089720},
 crossref  = {DBLP:conf/ACMicec/2005},
 bibsource = {DBLP, http://dblp.uni-trier.de}

}

\end{bibtex}

Retrieved from "http://tw.rpi.edu/wiki/Customer_satisfaction_and_service_system_based_on_Motive_-_Hygiene_theory"
Personal tools