Business Users and Program Variability: Bridging the Gap

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\begin{bibtex} @inproceedings{DBLP:conf/icsr/RouvellouDDFW04, 

 author    = {Isabelle Rouvellou and
              Lou Degenaro and
              Judah Diament and
              Achille Fokoue and
              Sam Weber},
 title     = {Business Users and Program Variability: Bridging the Gap},
 booktitle = {ICSR},
 year      = {2004},
 pages     = {11-22},
 ee        = {http://springerlink.metapress.com/openurl.asp?genre=article{\&}issn=0302-9743{\&}volume=3107{\&}spage=11},
 crossref  = {DBLP:conf/icsr/2004},
 bibsource = {DBLP, http://dblp.uni-trier.de}

}

\end{bibtex}

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